are you sure the sender is using HTML when they compose the message?

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when requesting assistance **




"Gina Legato" wrote in message
...
One of my users who is running Office 2007 has recently experienced email
messages in Outlook coming in as text (only) when they should be in HTML.
Her settings for outgoing messages are for HTML.

Others are using Office 2003 with Outlook 2007 and have not experienced
the same problem.

Any ideas?