last week i downloaded the service pack 3 update for windows. immediately
after downloading this, i got a message from outlook express that it was
necessary to compact my files. i allowed this to happen and lost all of my
inbox.

now, when i boot up my computer and also when i open or shut down outlook
express, i get the message to compact the messages.

microsoft support wants me to pay for technical support on this and i can't
understand WHY since it was their download which caused this problem. anyone
else having the same problem and know a fix?

also: how do i get my inbox back? it is still resident on yahoo.