The entire error message would help, but........................

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently.

If still no joy, get rid of Norton and get your money back.

I recommend using AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5

or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton (and McAfee) products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.

Norton s**ks. And, it is often hard to remove via Add/Remove Programs.

To remove Norton completely, see:
http://www.eweek.com/article2/0,1759,1659201,00.asp
and:
http://support.microsoft.com/?kbid=878462
and:
http://service1.symantec.com/SUPPORT...05033108162039
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"k1w1" wrote in message
...
Hi Team

I have recently installed Nortons Internet Security which seems to have
affected OE. When I open OE it appears to 'freeze', it downloads incoming
emails OK, but I can't click on any or open them. Similarly, if I do click
on
one it takes about 5-7 minutes for the email to open. When I try to close
OE
an error message appears saying, "this program is not responding".

Can someone please advise how to correct this very annoying error.
Appreciate any assistance.

Bruce