Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"JJ" wrote in message
...
I have a problematic new laptop and recently re-formatted the laptop back
to
factory settings. I have since been trying to get OE to work correctly
(it
did prior to "resetting" the laptop). I have a working internet
connection
and all isp account information is entered in OE correctly. In the past,
this is all I've needed. However, now when I click "send/receive", I get
the
message box asking for my password (with the "remember password" option
greyed out). I enter the correct password with the correct upper/lower
case,
click "ok", and all that happens is the same Message box will flash up
again.
This will cycle forever. If I click "cancel", I receive the following
error
message:

There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop.att.yahoo.com', Server: 'pop.att.yahoo.com',
Protocol: POP3, Server Response: '-ERR invalid user/password', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

The password works fine if I use a browser and go straight to the isp's
website. No one seems willing/able to help me, and HP and Microsoft keep
bouncing me back and forth. Help!!!!!
--
JJ