Recently I have experienced several intermittent periods of perhaps 10 or 12
hours when I could not get into Internet Explorer, nor could I access
Outlook Express on line. A check with a friend who uses the same ISP
confirmed that he could access without any trouble so there was no general
problem at Pipex so far as I could tell.

However I was clearly connected to the internet via my wireless router, and
even as I watched, my Local Area Network Status showed that packets were
being both sent and received. Furthermore my Anti-virus program was updated
with new signature files without any problem during the period when I could
not get access.

I cannot therefore understand where the problem lies. I attempted to use the
diagnostic tool which displays on Internet Explorer if you cannot get
access, but sadly the log I printed has been destroyed and I cannot recall
any detail. I do know that it referred to "DNS" and "the server" in some
way, but that may not help.

Any ideas ? Is the connection for my Antivirus Signature download
independent of my ISP - it seems it must be? I obviously don't understand
the mechanism and will be obliged for help.

--
Regards, Jack Sadie