So the items are visible in the view, but you can't see the names? What fields can you see? What field contains the name data you can't see? (Compare with other items) Does this occur in all contact folder views? If not, which does it occur in?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"JT" wrote in message ...
They are adding GAL entries to their contact list in Outlook, and then the
names do not display. Theier are no filters in place within the Outlook
client.

I have several users that cannot view contacts in their list that were added
from the GAL. I get a message indicating that they are already in the
contacts list if I try to add them again. With my account, I do not have
this problem on the same workstation. The Exch server is 5.5, and Outlook is
2003 client.