I guess you are the one who is confused. What does a Journal entry have to
do with Activities? They are not the same. For what you want to do,
Activities replaced Journal entries. Creating a Journal entry will not add
an activity. Read the Help files.
--
Russ Valentine
[MVP-Outlook]
"Rich S" wrote in message
...
On the Quick Access ToolBar" I've added the green button with a hazy arrow
in
it called "New Journal Entry for Contact", which I click when I want to
add
something regarding that contact (email sent, phone conversation, etc.).

"Russ Valentine [MVP-Outlook]" wrote:

You are confusing us. Explain what you mean by "adding a new activity."
You
don't add activities. Activates the contents of a report generated by a
search of existing items in your profile that are related to the Contact
in
question.
--
Russ Valentine
[MVP-Outlook]
"Rich S" wrote in message
...
I just noticed now, that, even on a contact that activities did display,
when
I added a new activity, it didn't appear. Backed out of the contact,
reopened, and it still didn't appear.

"Rich S" wrote:

Problem with viewing activities in Contacts. I can add an activity
just
fine,
but when I click on 'Activities' for that contact, I get "No results
found",
not even the item I just added; however, when I search the Journal
folder,
separately from the specific contact, but using his name as search
criteria,
everything related displays.
One thing I tried after reading the postings he went to the Contact
subfolder/Properties/Activities tab, Folder Groups/(selected
Journal)Modify.
When I went there, no folders were checked at all (other subfolders
had
Journal checked); I attempted to check Journal, rec'd error message
"You
Can
Only Select Folders From The Same Information Service". I then pressed
"Clear
All" and was able to check Journal box.
Went back to that contact, and Activities searched for over twelve
minutes,
with no result.
It appears that this isn't subfolder specific, since other contacts in
that
subfolder do display the info, and some contacts in other subfolders
don't
display.
Can anyone guide me? And what is the meaning of that "...Same
Information
Service" message?