Maybe it's rather inconvenient, but that's how it works.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
Outlook 2003 user? Read "7 settings all Outlook 2003 users should change"
on my website.

..
"Rich S" wrote in message
...
Yes, I'm very confused - that's why I'm here.
I read the help files as suggested, & there's no reference to "Activities"
or "Add Activity".
The closest I could come is this (a cut & paste from the Help file):
*************************************
View journal entries for a contact
Open the contact whose journal entries (journal entry: An item in the
Journal folder that acts as a shortcut to an activity that has been
recorded.
You can distinguish a journal entry from other items by the clock that
appears in the lower-left corner of the icon.) you want to view.
On the Contact tab, click Activities.
In the Show box, click Journal.
*******************************************
So, this sort of solved my problem, in that if I selected
"Activities/Show:
Journal", all of my Journal entries in Journal Folder appeared. But, if I
select "Show: All Items", what shows up (in this instance) is a Task in
Task
folder, a Phone Call in Journal folder, and an email from Sent Items
folder.
Wouldn't "Show: All Items" mean exactly that, show everything that can be
found (i.e., it's an unfiltered list)? It's rather inconvenient to go back
and forth on the drop-down for different categories.

What did you mean below by Activates?
You
don't add activities. Activates the contents of a report generated by
a
search of existing items in your profile that are related to the
Contact
in
question.


"Russ Valentine [MVP-Outlook]" wrote:

I guess you are the one who is confused. What does a Journal entry have
to
do with Activities? They are not the same. For what you want to do,
Activities replaced Journal entries. Creating a Journal entry will not
add
an activity. Read the Help files.
--
Russ Valentine
[MVP-Outlook]
"Rich S" wrote in message
...
On the Quick Access ToolBar" I've added the green button with a hazy
arrow
in
it called "New Journal Entry for Contact", which I click when I want to
add
something regarding that contact (email sent, phone conversation,
etc.).

"Russ Valentine [MVP-Outlook]" wrote:

You are confusing us. Explain what you mean by "adding a new
activity."
You
don't add activities. Activates the contents of a report generated by
a
search of existing items in your profile that are related to the
Contact
in
question.
--
Russ Valentine
[MVP-Outlook]
"Rich S" wrote in message
...
I just noticed now, that, even on a contact that activities did
display,
when
I added a new activity, it didn't appear. Backed out of the contact,
reopened, and it still didn't appear.

"Rich S" wrote:

Problem with viewing activities in Contacts. I can add an activity
just
fine,
but when I click on 'Activities' for that contact, I get "No
results
found",
not even the item I just added; however, when I search the Journal
folder,
separately from the specific contact, but using his name as search
criteria,
everything related displays.
One thing I tried after reading the postings he went to the
Contact
subfolder/Properties/Activities tab, Folder Groups/(selected
Journal)Modify.
When I went there, no folders were checked at all (other subfolders
had
Journal checked); I attempted to check Journal, rec'd error message
"You
Can
Only Select Folders From The Same Information Service". I then
pressed
"Clear
All" and was able to check Journal box.
Went back to that contact, and Activities searched for over twelve
minutes,
with no result.
It appears that this isn't subfolder specific, since other contacts
in
that
subfolder do display the info, and some contacts in other
subfolders
don't
display.
Can anyone guide me? And what is the meaning of that "...Same
Information
Service" message?