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Old July 9th 08, 09:37 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Outlook Address Book e-mails column is empty

Your original post described no problem with your Contacts Folder. Perhaps
you should post all the relevant information accurately before we start to
wok on this.
--
Russ Valentine
[MVP-Outlook]
"Israel" wrote in message
...
Dear Russ,
Thanks a lot for your response. Everything you suggested to check was OK,
the address book was where it should, etc. Still, I did follow your
suggestions and removed it and reinstalled. Unfortunately the result was
the
same. You may have missed noting that there is a problem in the Contacts
itself (please re-read my original e-mail), thus it is not surprising that
the Address Book doesn't work properly.
I did find another potential solution, but would thank you for your help
in
completeing it: I temporarily replaced my Personal Folders.pst with a
back-up
version of the same that I had saved end May: with it, everything works
perfectly. However if I continue working with it I lose all the
correspondence held since (I don't mind loosing the few changes made in
the
comtacts, but do need the considerable amount of e-mail exchanged in the
period).
Is there any way I can import the contacts from the old .pst to replace in
the current one?
Thanks a lot for your assistance.
Israel


"Russ Valentine [MVP-Outlook]" wrote:

It is not unusual for the Outlook Address Book to “lose track” of the
connection to its Contacts Folder when you move or repair your PST or
update
your Outlook version or operating system. Use the following steps to
reset
the connection. Note that in some instances you may actually have to
remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change
existing directories or address book. Is the Outlook Address Book
present?
If it isn't listed, add it and close and restart Outlook. If it is
listed,
then remove it and close then restart Outlook and repeat these steps to
add
it.

More details available he
http://support.microsoft.com/default...Product=ol2002



--
Russ Valentine
[MVP-Outlook]
"Israel" wrote in message
...
I have Outlook 2002 SP3, working on Windows XP.
I had to use the "Inbox Repair Tool", after my "Personal Folders"
wouldn't
open. It solved the problem, however a new problem appeared: in the
Address
Book all the e-mail addresses column is blank (the "Name" and "Dispaly
Name"
column do appear correctly).
Under "Contacts" all seems OK (does show the e-mail addresses) however,
when
I double-click a contact the V-card that opens has the e-mail address
and
"display as" fields blank.
How can I recover my address book so that I can use it?



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