"theAphex" wrote in message
...
My boss switched computers, so I exported her contact list into a PST
file from the old computer.

sigh as posted at LEAST daily on all Outlook groups - do NOT use the
import/export function to move data from one Outlook to another!


Office 2003 SP3 (11.8217.8202) on Windows XP SP2 (Old computer was
Office 2003 SP2 on Windows XP SP2)

After initially importing the PST and noticing that the all of
contacts were showing up fine in Contacts, I checked in Outlook
Address Book and while the names were showing, none of the e-mail
addresses were (although the e-mail addresses appeared fine in
Contacts)

Looking through some of the Contacts, I noticed that all of them had
the e-mail addresses in the correct box. Tried to resolve them, Check
Names, and save. No luck. Still not showing in Outlook Address Book.

I then downloaded Resolve E-Mail from Chapura (which seems to do the
same thing as loading each contact, resolving, then saving) No luck.

Read around a bit and saw many posts about how Importing is incorrect
and corrupts the PST. No worries. I then proceeded to download the PST
file (from the old computer) again and start over.

Steps Taken;

1. In Outlook, Tools/E-Mail Accounts/View or Change Address Book/
Highlighted the Outlook Address Book and clicked Remove, then Finish.
2. Exited Outlook
3. Control Panel/Mail/Profiles, Removed the default profile (it was
the only profile listed)
4. Restarted Computer
5. Control Panel/Mail/Profiles, Created a new profile called 'New
Profile'
6. It brought up the 'E-Mail Accounts Wizard'
7. Added a new e-mail account, clicked 'New Outlook Data File' below
'Deliver new e-mail to the following location'
8. Selected the PST file which was exported from the previous PC.
Clicked OK until I was back at the desktop.
9. Loaded Outlook.

Unfortunately, i'm still in the same position. The contacts show fine
within Outlook Contacts, all information is in the correct boxes,
specifically the e-mail field (the e-mail address is underlined);
however, none of the e-mail addresses show up in Outlook Address Book.

I did notice if I physically delete the e-mail address for each
contact, re-add it, then save. It THEN shows up in Outlook Address
Book. Unfortunately with so many contacts (200+), I'm hoping there is
an easier way.

Any ideas?

One of the main results of importing is to corrupt the Mail profile. Create
a new mail profile (Control Panel-Mail-Show Profiles-Add) and connect the
existing pst file to it. See if that helps.