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Old July 10th 08, 08:51 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
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Posts: 9,348
Default Outlook Address Book e-mails column is empty

That's the part that is confusing since the Contacts Folder does not contain
vCards. Were you talking about the Contacts Folder in your Personal Folders
file or just the view of it in the address book?
What caused you to need to run the Inbox Repair Tool and did it seem to
complete repairs successfully?
Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
"Israel" wrote in message
...
Please note the capitalized portion now copied from my first post:
"Under "Contacts" all seems OK (does show the e-mail addresses) HOWEVER
WHEN
I DOUBLE-CLICK A CONTACT THE V-CARD THAT OPENS HAS THE E-MAIL ADDRESS AND
"DISPLAY AS" FILDS BLANK."
Elaborating for clarity: the contacts appear to be OK before I actually
open
them, but when I open them the e-mail field (and another field, less
important) is missing. These are exacty those same fields that is missing
in
the Address Book and render it useless.
I look forward to your further news.
Israel

"Russ Valentine [MVP-Outlook]" wrote:

Your original post described no problem with your Contacts Folder.
Perhaps
you should post all the relevant information accurately before we start
to
wok on this.
--
Russ Valentine
[MVP-Outlook]
"Israel" wrote in message
...
Dear Russ,
Thanks a lot for your response. Everything you suggested to check was
OK,
the address book was where it should, etc. Still, I did follow your
suggestions and removed it and reinstalled. Unfortunately the result
was
the
same. You may have missed noting that there is a problem in the
Contacts
itself (please re-read my original e-mail), thus it is not surprising
that
the Address Book doesn't work properly.
I did find another potential solution, but would thank you for your
help
in
completeing it: I temporarily replaced my Personal Folders.pst with a
back-up
version of the same that I had saved end May: with it, everything works
perfectly. However if I continue working with it I lose all the
correspondence held since (I don't mind loosing the few changes made in
the
comtacts, but do need the considerable amount of e-mail exchanged in
the
period).
Is there any way I can import the contacts from the old .pst to replace
in
the current one?
Thanks a lot for your assistance.
Israel


"Russ Valentine [MVP-Outlook]" wrote:

It is not unusual for the Outlook Address Book to “lose track” of the
connection to its Contacts Folder when you move or repair your PST or
update
your Outlook version or operating system. Use the following steps to
reset
the connection. Note that in some instances you may actually have to
remove
the Outlook Address Book completely from your Profile, close Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change
existing directories or address book. Is the Outlook Address Book
present?
If it isn't listed, add it and close and restart Outlook. If it is
listed,
then remove it and close then restart Outlook and repeat these steps
to
add
it.

More details available he
http://support.microsoft.com/default...Product=ol2002



--
Russ Valentine
[MVP-Outlook]
"Israel" wrote in message
...
I have Outlook 2002 SP3, working on Windows XP.
I had to use the "Inbox Repair Tool", after my "Personal Folders"
wouldn't
open. It solved the problem, however a new problem appeared: in the
Address
Book all the e-mail addresses column is blank (the "Name" and
"Dispaly
Name"
column do appear correctly).
Under "Contacts" all seems OK (does show the e-mail addresses)
however,
when
I double-click a contact the V-card that opens has the e-mail
address
and
"display as" fields blank.
How can I recover my address book so that I can use it?



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