Ritter 197 wrote:
Thanks again and I knew that one can install the sub sets applications as
chosen.
I called her in Boston now and she found where she can un-install programs,
but when it came to MSOffice 2003 it showed no sub-categories where she
could un-install an application, only ALL of MSOffice 2003. Of course
neither she nor I are familiar with VISTA and are used to Windows XP, so it
is hard for me to check this.
Rather than click the Remove button, click the Change button. Then you
start the setup program where you can select which components to include
or exclude in the current installation. Unchecking a component will get
it uninstalled.
I have never installed a single component in a custom install of the MS
Office suite. It might be that if you install only a single component
then the only choice you are given is to completely uninstall it (as
there is only one thing to remove).
If she had the install disk of VISTA I guess she could revert back to
Windows XP, right? Or must it have been installed at one time or another
first?
Only *some* versions of Vista have downgrade rights to Windows XP. Only
the Ultimate and Business versions of Vista have downgrade rights PLUS
they must be OEM versions, not retail versions, and neither are probably
what your daughter had pre-installed unless she paid extra for the
expanded version. Also, even if you have downgrade rights, you will
still need to obtain a copy of Windows XP to install it. The Vista
install CDs do not include any other version of Windows than Vista. You
don't actually have to buy an install CD for Windows XP but you will
need to obtain the install CD for that OS to install it.
http://download.microsoft.com/downlo...rencesheet.pdf
As I recall, you don't actually downgrade. Instead you do a fresh
install of Windows XP and then use the product key provided with Vista.
At the end of the Windows XP install, you activate by phone and give the
rep your Vista product key whereupon they'll give you a new product key
for the Windows XP install (and you'll have to reactivate again
thereafter by phone if a significant change in the hardware requires
reactivation or you do another fresh install of Windows XP).
In Windows XP I could follow her and what she is doing on my own computer
here in MD.
If you want to provide remote help, some possible solutions a
- Remote Desktop (included in Windows XP Pro and Vista). She would have
to define an authorized login for you so you can connect to her host
(unless she wants to reveal her own login credentials to you). She
would have to enable Remote Desktop, add you (or herself) as a remote
user, and configure any software firewall to allow inbound connects on
port 3389 (and also define a rule in a NAT router's firewall to forward
connects on that port to her host also on that same port). You can than
grab her Windows session. However, that means she won't see what you
are doing because her monitor will get disconnected so you can see that
output.
- Use TeamViewer, free for personal use. (
http://www.teamviewer.com/).
- Another is Mikogo (
http://www.mikogo.com/).
- GoToMyPC is similar but costs money.
- These have your traffic pass through a 3rd party's server so be sure
no sensitive information is divulged while using them, like your credit
card numbers. All require some software installation, even if it is an
ActiveX control or single executable file that you download.
- VNC lets you remotely connect to a host. There are several variations
of this free utility, the best ones being TightVNC and UltraVNC. She
would need to install the VNC server program to which you connect using
the VNC client, along with the requisites of punching a hole through any
firewall or router to allow inbound connects.