Diane:

Thanks for the speedy reply. My problem is solved. What I discovered was
that I had two PST files, Outlook.pst (a large file) and Outlook-1.pst (a
small file). Outlook was using Outlook-1.PST. When I deleted that file, and
restarted Outlook, it presented with an error message: "Outlook-1.PST not
found." I simply pointed to Outlook.PST, and everything was fine!

Previously, the Outlook Address Book tab of the properties page was greyed
out. In other words, I couldn't click on "show this folder as an email
address book". Now, I can.

Thank you very much.

Bill

Diane Poremsky {MVP} wrote:
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

Hi!

[quoted text clipped - 17 lines]

Bill

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