I am not very computer literate so please be patient. I am running Windows
XP SP3, Outlook Express 6 and IE7.

My problem is that every time I try to open an email from a company which
displays a company logo or letterhead it takes around 5 minutes to open.
Sometimes Outlook tells me it is not responding and I get a blank white
screen. This happens even when I try to delete that email. My internet is
also running slow and I am using Broadband.

I would appreciate it if anyone could assist me and if you could make your
instructions simple to follow. Thanks