Sometimes the process you describe results in TWO sets of Outlook personal
folders (in effect a copy of your old .pst file and a newly created .pst
file). From what you describe, you are looking for your mail items in the
new Folder when they are actually in the old Folder. In using the search
facility, Outlook will examine ALL your Folders and that is why it finds
your emails.
To test my hypothesis look very carefully down the Mail Folders list on the
left hand side of Outlook and open up items with a + sign next to them. If
you do find your mail then my hypothesis is valid and you need to fix the
problem like this:-
1. FIRST USE OUTLOOK TO BACKUP YOUR DATA FILES. They are then safe in
case the following procedure fails.
2. Move everything you need from the new Folders to the same location in
the old folders.
3. Go to Control Panel, click on the Mail icon and then select Data
Files.
4. You should then see a list of the Data Files in use. Set the old Data
Files as the default (There is a button to do this)
5. Then close Outlook, restart Outlook again and return to the
aforementioned Mail icon in Control Panel.
6. Now you can Remove the new Data File and the problem should be
resolved.
Good luck
"Chris" wrote in message
news

Ok, I have an issue that I can not seem to find an answer for. Me and my
wife installed Office Enterprise 2007 on a computer that had Office XP on
it.
As far as we can tell the install worked like it should, but we are having
an issue with the Outlook program.
When I start Outlook on my side, it has imported all the contacts that I
had
and all the emails that I had received up until the install. I have made
sure that my email account information was correct and it is and I can see
it
send and receive like it should, but here is the issue.
When it downloads the emails to my Outlook, they are not visible in the
inbox, even if unread. Items are showing up in the junk box as they are
supposed to, but I can not see any of the new emails in my Inbox, but here
is
the kicker,
If I do a search using the All Mail Items option, then I can see the
emails
I have received since this past Saturday, when we did the install. This
includes test emails that I have sent, etc.
I have no filters turned on, no catagories, nothing that should prevent
the
emails form showing. Please help.