how are you attempting to open it? Are you using the GAL to pick it?

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"Robert at L3" Robert at wrote in message
...
When attempting to open another user's mailbox I receive the following
error
message, "Cannot display the folder. Cannot open the mailbox for this
user
because the user does not have a server mailbox." I know that user has
shared his/her mailbox. I have reloaded Office, rebuilt my .ost file,
removed and rebuilt my office mailbox from the control panel, all to no
avail. Any clues?