Thread: lost inbox
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Old March 16th 06, 12:36 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE
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Posts: 521
Default lost inbox

"nigel bennett" wrote in message

switched on this morning to read e mails. 2 new e mails showing. All
previous e mails (several hundreds) have vanished! Cant find them
anywhere. Where have they gone? Ooutbox is as normal Just inbox
previous e mails have vanished. I need them to refer to.

Nigel.


Don't store messages in the Inbox. It is the folder most apt to be
corrupted. As soon as you read them move them to user created folders.
Then compact the Inbox regularly.

Go to Tools | Options | Maintenance | Store Folder and write down where OE
is storing its data.
Close OE.
Go to Search and make sure it is set to search hidden files and folders.
Search for Inbox.dbx
If you find two of them, skip the next step.
Go to the store folder with Windows Explorer and move (not copy) Inbox.dbx
to an empty Windows folder. With Win2K, WinXP and Win2K3 it will be a
hidden file.

You can use either of these tools to extract the messages from the old DBX
file:

DBXtract ($5): http://www.oehelp.com/DBXtract/ although this tool is faster
and better:
DBXpress: ($25) http://www.oehelp.com/DBXpress/Default.aspx
Do NOT extract to the desktop!
With a large file this can take a long time, so let it keep running.

The messages can be dragged from a Windows folder back into an OE folder in
OE's Folder List.

--
Frank Saunders, MS-MVP OE/WM
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