How many download? Do you get to something like 4 of 9? If so, #5 is causing
the problem. Go to your mail server's Website, logon, and delete the
offending message.

Also: Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down sending and
receiving, and causes a multitude of problems such as time-outs, account
setting changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For more,
see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Tonya" wrote in message
...
My incoming messages will not completely download. All emails are blank.
I am unable to creat an outgoing email type into the message section.
Unable to forward any message as I get a message the origunal message has
not completed downloading.
My ISP insists that it is a Microsft problem.
I'm running VirusScan.
Any help will be appreciated.
--
Thanks