Yes, she is. I think the "secret" is that she has been keeping WAY too many
e-mails in her Inbox (which she will be changing now).

"PA Bear [MS MVP]" wrote in message
...
Is your friend using Outlook Express?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Joy wrote:
I know messages aren't supposed to be kept in Inbox very long, but a
friend
just wrote and said this:
"My computer keeps e-mail messages in my Sent file but if I don't reply
and
just keep it in the Inbox file then often my computer erases all the
e-mails
I have received from a certain date to a certain date."
Does anyone know why this happens to her mail? And/or what she can do
about
it?