What exactly is she doing when this occurs?

Does accessing the other calendars for any reason cause the crash or only for some functions?

--�
Milly Staples [MVP - Outlook]

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How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jedrich asked:

| I have a user who manages calendars for her entire department of 6
| people. We're using Office 2007 SP1 in an Exchange 2007 environment.
| Oddly, she is the only user reporting this type of crash - although
| we have other users who manage multiple calendars, although normally
| only one or two at a time.
|
| Examining the event logs, I see Event 7001's being generated in the
| Office Sessions Event log. The information in this log is:
|
| "ID: 6, Application Name: Microsoft Office Outlook, Application
| Version:
| 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This
| session lasted 15741 seconds with 2520 seconds of active time. This
| session ended with a crash"
|
| The Office Diagnostics log insists there is nothing causing an error.
|
| The Application Event Log shows event 1000 with the same information
| as the event 7001 above.
|
| Every now and then, there is an event 5000 with the information:
|
| EventType officelifeboathang, P1 outlook.exe, P2 12.0.6300.5000, P3
| ntdll.dll, P4 5.1.2600.5512, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL,
| P10 NIL.
|
| We've given this user a new computer with a fresh installation of
| Office 2007, and rebuilt her profile. This afternoon we tried the
| /cleanviews trick mentioned in other threads.
|
| She seems to be getting a lot of Event 25's as well - "cannot update
| public free/busy data" which is weird since we are a total Exchange
| 2007/Outlook 2007 shop.
|
| Any clues? Anyone?