How big is that .pst file? Is it in the older ansi format (Personal Folders 97-2002) or the new unicode format (Personal Folders)?
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Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, George F asked:
| Don't import the messed up .pst. Use File/Open. Then copy
| whatever
|| messages you want to the new .pst and close the messed up one and
|| delete it.
||
|| Alias
|
|
| Hi Alias,
|
| Thanks for your prompt response. The problem is I cannot access my old
| emails or old contacts. So there is nothing I can copy. I am using a
| fresh pst file with no contacts or old emails that I need for work
| (but at least I can download new emails). I cant even import my older
| archived emails because I get a message that this profile is already
| in use (that's also what I cant figure out).
|
|
| thanks again
| George
|
|
| "Alias" wrote:
|
|| George F wrote:
||| I've hit a brick wall and really could use some help..
|||
||| I have Vista OS and using Outlook 2007
||| All of sudden I'm having problems opening Outlook.
||| I get a message that cannot open file outlook.pst. Errors with file:
||| "The file
||| C:\Users\gflefel\Appdata\local\Microsoft\Outlook\O utlook.pst
||| cannot open and has an error. Run Scanpst.exe" (something like that
||| -I can’t repeat the error message now cause outlook now opens in
||| a new pst file I created)
|||
||| When I tried the Outlook 2007 Inbox repair tool using Scanpst.exe,
||| I get another error message on phase 6 (out of 8):
||| " An error has occurred which caused the scan to be stopped. No
||| changes have been made to the scanned file"
|||
||| All programs were closed before the scan. Nothing except the IE.
|||
||| Thanks to many posters here, I managed to understand somewhat
||| what's going on. So I added another Outlookpst file and named it
||| differently (Outlook08). And I made it the default file. So for
||| now, I can at least receive emails & work using outlook (but no
||| contacts or old emails). Thanks guys.
|||
||| Both old pst and new pst files (outlook08) are in the same location
||| and both show on the account settings in the data management file
||| option (but the outlook08 is the default). So when I try importing
||| the data from the old to the new, it tells me the old pst file is
||| in use. Outlook is open and I am using the new outlook08 profile.
||| So what am I doing wrong to import the data and is there another
||| way to repair my old pst file since the Scanpst option is not
||| working.
|||
||| Do I remove the old pst file from the Data file management option?
||| I am concerned incase I cant bring it back (keeps giving me errors
||| if I try to make it back to the default file)
|||
||| Any help is much appreciated.
||| Thanks in advance
||| George
|||
||
|| Don't import the messed up .pst. Use File/Open. Then copy whatever
|| messages you want to the new .pst and close the messed up one and
|| delete it.
||
|| Alias