you can either use mdbvue or outlook spy.

Basic instructions for using outlook spy to delete items are at
http://www.outlook-tips.net/howto/delete_rr.htm

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"jedrich" wrote in message
...
User just called me - and said that she just had another crash. Same
symptoms
- same error codes. This time, she was in her sent items, searching for a
message.

Saw something somewhere about using mdbvu to clear corrupted views? I did
go
look at her views with MDBVU, she has several with no name/description or
apparent content. Can't find an article with a step-by-step, so a bit
hesitant to poke around in there any further.




"Diane Poremsky [MVP]" wrote:

no, once should be enough over the short term, but she may need to do it
every few months.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
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your
newsreader to msnews.microsoft.com.


"jedrich" wrote in message
...
I setup a batch file on her desktop so she can open Outlook with that
switch
- she's not reported a problem thus far today (30 minutes into the day
of
course). Should she always open her Outlook with the /cleanviews
switch?

Jim

"Diane Poremsky [MVP]" wrote:

Try reopening outlook using the /cleanviews switch. I've had issues
similar
to hers and I'm pretty sure it was a view as it only happens when I
use
the
one that is for 'this folder only' - it's not removed when you switch
folders.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"jedrich" wrote in message
...
She states that she attempts to click out of one of her open
calendars
to
another calendar, or back to her inbox when the application hangs
and/or
closes. I've tried to get this error to occur whle I'm standing
over
her
shoulder watching her, but of course that never happens.

"Milly Staples [MVP - Outlook]" wrote:

What exactly is she doing when this occurs?

Does accessing the other calendars for any reason cause the crash
or
only
for some functions?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jedrich asked:

| I have a user who manages calendars for her entire department of
6
| people. We're using Office 2007 SP1 in an Exchange 2007
environment.
| Oddly, she is the only user reporting this type of crash -
although
| we have other users who manage multiple calendars, although
normally
| only one or two at a time.
|
| Examining the event logs, I see Event 7001's being generated in
the
| Office Sessions Event log. The information in this log is:
|
| "ID: 6, Application Name: Microsoft Office Outlook, Application
| Version:
| 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This
| session lasted 15741 seconds with 2520 seconds of active time.
This
| session ended with a crash"
|
| The Office Diagnostics log insists there is nothing causing an
error.
|
| The Application Event Log shows event 1000 with the same
information
| as the event 7001 above.
|
| Every now and then, there is an event 5000 with the information:
|
| EventType officelifeboathang, P1 outlook.exe, P2 12.0.6300.5000,
P3
| ntdll.dll, P4 5.1.2600.5512, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9
NIL,
| P10 NIL.
|
| We've given this user a new computer with a fresh installation of
| Office 2007, and rebuilt her profile. This afternoon we tried the
| /cleanviews trick mentioned in other threads.
|
| She seems to be getting a lot of Event 25's as well - "cannot
update
| public free/busy data" which is weird since we are a total
Exchange
| 2007/Outlook 2007 shop.
|
| Any clues? Anyone?