Close Outlook, then find and rename outcmd.dat to .old.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, Basharat A. Javaid asked:
| System: Windows XP Pro, SP2, Intel 2 CPUs @ 2.66 GHz each, 2 GB Ram
| and hard drive partitioned into 2 drives with over 36 GBs on each
| sub-drives.
|
| Using Outlook 2000 (MS Office 2000 Pro). The problem started out with
| corrupted pst file (see my earlier posts). That problem was resolved
| with a great deal of trouble - reducing the pst file size by 2/3rd,
| compacting it and scanning with Scanpst.exe etc...
|
| On Friday, Outlook took forever to start (initialize) even with a much
| smaller pst file. After exiting/restarting Outlook numerous times and
| restarting the computer a few times in between when it eventually did
| start, the "hourglass" won't go away - Outlook would lock up. After
| exiting/restarting Outlook/restarting the computer a few more times,
| the outlook eventually started and email folders displayed with new
| emails in the In Box. But when I clicked on any of the "read or
| unread" emails, Outlook would lock up!
|
| After more exiting/restarting, I was able to open an email
| (read/unread) but when I went to print the email, the usual Print
| dialog box would not show and Outlook would lock up!
|
| I thought it may be something to do with my Internet and or LAN and/or
| Network printer at work so I brought the computer home and connected
| to a modem directly (no router in between) and a printer to it
| directly. Outlook would still lock up at the printing stage without
| showing Print dialog box!?
|
| Finally, I took the computer to the Geek Squad at Best Buy and when
| they tested it, Outlook locked up at the printing stage! They told me
| it will be 5 to 7 days before they can have it fixed - which is far
| too long to be without a business computer!
|
| So that's where things stand right now - Outlook locking up at the
| printing stage. But who knows when it may start locking up at the
| launch stage?
|
| Thanks for your help.
|
|
| Basharat Javaid.