BTW - was the outlook data source converted to a document or are you hitting
outlook each time? If a document, open it and view the data. Is the address
information correct? (If you are using a merge you saved previously, it may
be a document containing outlook data.)

When you get to the Finish & Merge, Merge to email dialog, it asks for the
email address field. I believe the default field name is Email_Address when
you use Outlook. You are apparently using one called SMTP and Outlook
doesn't recognize the contents of that field as email addresses.

Have you used the Match fields dialog to match the field names in the data
source with the ones word expects?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"Budgie" wrote in message
...
From within Word 2007 having created master document and linked to Outlook
data source.

Select Mailings\Finish & Merge\

Dialog box title is: Check Names
Message is: Microsoft Office Outlook does not recognize "SMTP".
Sub mesage: Select the address to use:
Dialog option buttons: Show More Names, New Contact

Select Show More Names
The Address Book dialog is displayed with the Search Name Only radio
button
checked and "SMTP" in the Search field.

So Word is looking for a contact with the name SMTP rather than the
selected
contact or contacts! This apppears to be the problem?

Select any contact from the Address Book and the email is sent.

I want to send to 280 odd contacts. I will say that the Outlook file was
originally from Outlook 2000, some 6 months ago.

I get the same result, if I set filter to the current record, or a range
of
records, etc

Regards

Budgie

"Diane Poremsky [MVP]" wrote:

Does it really say
to supply contact details. Message reads Microsoft Office Outlook does
not
recognize "SMUT"

Or is is SMTP?

Can you send mail from outlook normally? Is the error message referring
to
your acct or the email addresses you are trying to merge?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"Budgie" wrote in message
...
I am trying to run a mail merge from Outlook 2007 using a template
created
in
Word 2007. I have done this before, using Excel as a source and
Outlook
as a
source but am having problems now with Outlook.

When I test the merge - no errors. When I send the merge ouput to a
file -
no errors and 280 odd contacts appear in the merge file. When I run it
using
Outlook, selecting a limited number of records, I get a dialog box
asking
me
to supply contact details. Message reads Microsoft Office Outlook does
not
recognize "SMPT"

The data source is filtered, 3000 odd records down to 280 selected,
filtered
out for blank email addresses in an effort to mitigate error.

Any thoughts anyone?

Thanks in advance.

Martyn
"Russ Valentine [MVP-Outlook]" wrote:

Might want to clarify that a mail merge does not and cannot use a
Distribution List. OP will need to use another way to group Contacts
to
use
a mail merge.
Mail merges are always preferred over DL's.
--
Russ Valentine
[MVP-Outlook]
"Bons" wrote in message
...
Russ must have had on his "cranky pants" the day he replied!!
wowser...he
wasnt much help....I'll see if I can add some light to the
situation.
There
are a few different ways of accomplishing this.....You can create
distribution lists...for 250 I would create 3 or 4 lists, as most
email
handlers won't let you create supe large dl's.

You don't say what versions you have....but if it's at least 2003
you
can
do
a mail merge....after a few days of reading posts here I FINALLY
figured
this
one out....

From Contacts go up to Mail Merge-- at the bottom of the screen
choose
DOcument Type: Form Letters --- Merge To: Email and hit OK--This
will
take
you out to Word ---type up what ever you want---then hover along to
the
Mail
Merge Toolbar---down toward the right end---until you find Merge to
Email.
It
works like a charm! Hope this helps!!

"Peter" wrote:

How do I send an email in word to 250 distributors without having
to
click
each name in the address book?