let me give example of this recent behavior: start outlook go to individual
contact page click on activities show "journal" journal shows all 'phone
calls'. close contact reopen contact go through the same routinethis time
nothing shows in journal screen. if i wait about 10 minutes the journal
entries may show again.

if search on "all items" it may show only email and calendar items, but not
the phone calls that should show up in the 'journal' view.

i have tried closing and restarting outlook.
i don't recall changing any settings that should impact outlook. i did
notice today that the 'standard toolbar' was open, and i don't remember
opening it. i don't use it.

and, no, no one else uses the computer.
i have searched MS kb, and internet, and can find nothing about this
behavior.

i tried running 'office diagnostics'. it found no issues.

i also ran repair on office from add/remove. this did not help either.

does anyone have an idea about how to correct this situation?

thanks,

jeffrey