You've tried a Detect/Repair?
And;
scanpst.exe the inbox repair tool on your outlook data file (the *.pst)?
What size is your data file?
(by default named outlook.pst, a hidden file)

"Krisg" wrote in message
...
I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked
perfectly
for 3 years now as of a couple days ago every time I hit send/receive
Outlook
freezes.

I have spoken to my ISP and confirmed all settings are correct. Internet
access is not a problem, just email. I've downloaded all Windows updates.
When I test account settings under tools/email accounts it seems to work
fine
but as soon as the test message arrives in my inbox Outlook freezes. Same
thing when I compose a message.

The only way to get out is ctrl-alt-delete and then close and re-open. I'm
also running up to date Norton Internet Security, I briefly tried turning
off
email scanning but that didn't help.

Any suggestions?