from another thread, i got the idea to run scanpst.exe. it found errors,
but didn't solve the journal problem.
jeffrey

--
jeffrey
"Nikki Peterson" wrote in message
...
I saw this and placed a watch on it to see if anyone else had
something more than the guess I can provide. It would appear
not.

This is definately not normal. However, there are alot of possible
culprits. Form corruption, synchronization issue, OST gone awry,
network connection, etc.

What is your set up:
Are you working on a machine at home and use Outlook for an ISP?
Are you working on a mchine at work and use Outlook for an ISP?
Are you working on a machine at work and use Exchange server?
What O/S (Operating System) do you use?

Nikki

"jeffrey" wrote in message
...
no one has any ideas about this problem?

--
jeffrey
"jeffrey" wrote in message
...



let me give example of this recent behavior: start outlook go to
individual
contact page click on activities show "journal" journal shows all
'phone
calls'. close contact reopen contact go through the same routinethis
time
nothing shows in journal screen. if i wait about 10 minutes the journal
entries may show again.

if search on "all items" it may show only email and calendar items, but
not the phone calls that should show up in the 'journal' view.

i have tried closing and restarting outlook.
i don't recall changing any settings that should impact outlook. i did
notice today that the 'standard toolbar' was open, and i don't remember
opening it. i don't use it.

and, no, no one else uses the computer.
i have searched MS kb, and internet, and can find nothing about this
behavior.

i tried running 'office diagnostics'. it found no issues.

i also ran repair on office from add/remove. this did not help either.

does anyone have an idea about how to correct this situation?

thanks,

jeffrey