Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


Hargin wrote:

Computer recently crashed and new motherboard was installed. Since then
Outlook Express sometimes will not open and shows message "may not be
installed properly" When it does open mail can be sent and received, but
incoming mail cannot be opened - message is "There was an error opening - an
error has occurred". Address book also has messge "may not be installed
properly". Have reinstalled Office 2003 but did not fix problem and cannot
download Outlook Express from Microsoft website as get message "computer has
newer version already installed". Any solutions?