see http://www.slipstick.com/exs/customfields.htm - specifically the replied
time section. If needed, you can copy rows to excel and compare dates etc.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Bhanu C" Bhanu wrote in message
...
i have a helpdesk , i would like to know the tracking all mail , as like
time
and date on responded