Did you try resetting the menu bar with View | Toolbars | Customize?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Spailpin" wrote in message ...
I recently upgraded to MS Office 2003 (from 2000) running on Widows XP SP2.

Outlook 2003 choked because my existing pst file was over 2 GB. I then
divided the PST by opening in Outlook 200 on another PC, and archiving some
messages.

I set up a new Unicode pst file in Outlook 2003 to overcome the 2 GB limit.
I imported my old PST files, but unfortunately created a mess of duplicated
and overlapping folders.

To clean up that mess, I created a new profile and I now want to import my
messages from the old PST files.

However, I now find that the 'Import and Export' option is gone from my File
menu. It's not dimmed; it's gone! It was there before I set up the new
profile (which seems to be working fine in every other respect).

How do I restore the 'Import and Export' option ?

Thanks in anticipation.

PS
I tried using Alt, F, T to see if the command was hidden, but this did not
work.