problems with Outlook/MAPI address book when sending
i wanted to thank you all for your responses. This still remains a mystery.
i have not found any resolution. I have since done a few other things to
try to establish the consistency of this problem
I added an additional datafile with a separate CONTACTS list. when creating
new contacts or copying contacts from other .pst files...they still seem to
work (MOST of the time...occasionaly there is a choke) on both the groupwise
outgoing and my personal smtp/pop account.
If i add a name from the MAPI address book...double click it...copy the
email address from the properties ...then paste it into the to line. it will
usually work. sometimes it resolves it BACK to the user name found in the
mapi address book. this is an inconsistent behavior.
If i simply reply to a message. it puts the "display as" name in the TO
field....not the user name...and not the email address....this forcecs me
back into the above action (copy...paste...etc)
the odd thing....is that even when the message comes thorugh the pop
account....the reply is the same way (in this case it should have never even
touched the groupwise server).
this leads me to belive that the issue is as was alluded to...that simply
having the MAPI address book (gropuwise) account in the outlook profile is
causing the conflict???
seems a bit nonsensical to me....but i'm already well past my own knowledge
of the inner workings of OUTLOOK to interpret this.
is there anything anyone might suggest to try?
i could probably live with all of it...except the problems when hitting
"reply". it seems to me that in that case...outlook should limit itself to
the "reply to" email address from the message header ....especially when the
message was NOT received through the groupwise server. and avoid any
reference to MAPI address book or CONTACTS
if i could resolve this issue...i can work around the rest...
???
thanks again
"Russ Valentine [MVP-Outlook]" wrote:
That's my assumption because I know of other MAPI transports on which it
chokes. That's why I was asking JTW if he had any documentation that would
lead him to expect it to work with Groupwise.
--
Russ Valentine
[MVP-Outlook]
"PWLucido" wrote in message
...
Russ,
What you state here is that Outlook autoresolution only works with
Exchange
and local data files. Thus, MAPI to Groupwise just won't work. Correct?
"Russ Valentine [MVP-Outlook]" wrote:
AFAIK, Outlook supports autoresolution against Exchange Server and local
data files, which your description confirms. Did you find some
documentation
somewhere that lead you to believe it would do the same against novell
groupwise server? I'm not aware of any, but I don't work in this area
much.
--
Russ Valentine
[MVP-Outlook]
"JTW" wrote in message
...
I am having an odd problem that i haven't been able to find any
information
on.
I am trying to configure outlook 2007 to work with a novell groupwise
server
at work. I have set it up with a MAPI account for groupwise and a pop
account for another email account
all is actually working well actually...except
when sending a new message or reply, i attempt to add a name from the
MAPI
address book (on the corporate groupwise server). when doing this, the
name
is imported into the TO field, but not the email adress. e.g. "John
smith"
will appear instead of ". (you CAN double click
on
the
name and view all the contact properties) this of course is normal...as
outlook normally would resolve "john smith" into the email adress when
sending. this is where the breakdown is happening. apparently...it is
trying
to send the message to a literal email adress of "john smith" (vs.
") which is not working and returns a error
message
that none of my email accounts will support sending to this address.
So i tried adding the contact into my OUTLOOK CONTACTS from the
groupwise
address book. this worked fine as well..the name, email address, phone
number etc...all transferred over without apparent issue.
however...the problem remains....when adding one of these contacts from
the
OUTLOOK CONTACTS to the TO field, the name is displayed instead of the
email
address in the same manner and the same error occurs when sending.
sending a message with a literal email address in the TO field works
without
problem (e.g. ")
creating a de novo (fresh, new) contact in OUTLOOK has the effect of
displaying the literal email address in the TO field when adding that
contact
in. this too sends without problems..
so the question is: why will outlook not extract/reference the email
address
in messages when the contact orginated from the MAPI address book
(Novell
groupwise server)? is there a work around?
|