http://support.microsoft.com/search/...mode=a&x=7&y=8

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Milly Staples [MVP - Outlook]

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After furious head scratching, Anurag asked:

| I am trying to install Microsoft pst backup tool but it's showing
| that this tool is already installed. While I am unable to find it in
| Microsoft Outlook to use it or in Add/Remove program to remove it for
| re-installation.
|
| I am unable to understand that if ii's installed then why it's not
| showing at any of the place and if it's not installed then why it's
| not installing.
|
| how can we check that from where this problem occurs.