Connection problems after changing ISP
"JohnM" wrote in message
...
I am using Outlook 2002 under Windows XP Home with Service Pack2. A copy of
Outlook 2002 was included when I purchased my PDA recently. Before that I
used Outlook Express. Outlook worked well until I changed ISP. I have just
changed from btinternet to wanadoo. When I changed ISP I set up the new
account, but when I clicked on the test connection button I was unable to
log
in to the SMTP server. I know the settings were correct, because the test
message was sent and received by my webmail account, but an error message
said "Unable to log in to SMTP server. Invalid username and password
pair." I
am able to log in to webmail using the same password and username but I
would
prefer to be able to read my mail in Outlook.
Can anyone help?
Regards
JohnM
--
Regards
JohnM
Confirm that you are using the correct SMTP address for your Wanadoo
connection, the correct settings (port number, SSL on/off) and that you are
authenticating to it. Contact their tech support if you need more help.
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