Hi and thanks so much -

Can you tell me where the /installer folder is? My old hard drive has
enough life in it - I'll go manually copy it if I can find it.

Thanks!

"Brian Tillman [MVP - Outlook]" wrote:

"Joseph" wrote in message
...

After replacing (and cloning) my hard drive, MS Office XP works fine, but
gives me random qurky error messages. Also, I cannot update with Office
Update. In Outlook, I get the following message every time the

A custom form could not be opened - Outlooj will use an Outlook form
instead. The form required to use this message can not be displayed.
Contact your administrator."

Try clearing the forms cache.
http://www.howto-outlook.com/downloa...formscache.htm

Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer.

Some clone software doesn't handle this particular folder. I had the same
problem. The clone software that came with the hard drive (a Maxtor, using
hte Maxblast cloner) totally ignored the ...\Installer folder. I had to
copy that folder manually before updates would work.
--
Brian Tillman [MVP-Outlook]