Hi Diane,
Does this user have a PST on the machine in question? What's the size of it?
Are there any errors pertaining to Office or Outlook in the event viewer?
--
Kathleen Orland
Blessed are the cracked, for it is they who let in the light
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"LDL" wrote:

Out of the blue a user's Outlook is hanging when you try to open any
message. The program opens a bit slow but opens the mailbox and displays
the messages. Trying to create a new message also hangs. Can use the file
toolbar fine. The mailbox is on Exchange 5.5. There is no problem when the
users mailbox is configured on a different PC. I have removed the Exchange
service from the PC. I have removed/reinstalled Office to no avail.
Searched the MS KB couldn't find anything. The PC connects to the network
without a problem. The user's mailbox appears to be fine. No spyware.
Same anti-virus software for years. I did add another user's mailbox to the
PC with the same hanging problem. Please help. Thanks, Diane