mohinha, yes, it appears that this is far from an isolated incident. since,
at least for me, it is inconsistent, i am guessing that other people have
just accepted it as an Outlook inadequacy/defect, like many other defects,
and have lost hope in Microsoft addressing it. (how often do they ever
address popular problems?) The advantage that Microsoft has is that there
isn't, so far, a real competitor. when there is, it will be bye bye Outlook.

--
jeffrey
"Modinha" wrote in message
...
Hi, Jeffrey, I just searched for answers in Outlook General and noted a
query
about a similar issue with no resolution. Please see my note below. Would
love to hear if you find answers. Thanks much, Melanie

"Has anyone figured this out? I use office 2003 and I have vista 64x. I
have
a number indicating 4496 journal entries, but I can't SEE them. That is
the
first journal file. I have another file listed as "Journal in Personal
Folders" with no items in it.

I've used this feature for years to track my work, but it's not showing up
in VISTA. Any microsoft gurus able to address this? would really, really
appreciate it. I've been watching here and no one has responded. My best,
Modinha"


"jeffrey" wrote:




let me give example of this recent behavior: start outlook go to
individual
contact page click on activities show "journal" journal shows all
'phone
calls'. close contact reopen contact go through the same routinethis
time
nothing shows in journal screen. if i wait about 10 minutes the journal
entries may show again.

if search on "all items" it may show only email and calendar items, but
not
the phone calls that should show up in the 'journal' view.

i have tried closing and restarting outlook.
i don't recall changing any settings that should impact outlook. i did
notice today that the 'standard toolbar' was open, and i don't remember
opening it. i don't use it.

and, no, no one else uses the computer.
i have searched MS kb, and internet, and can find nothing about this
behavior.

i tried running 'office diagnostics'. it found no issues.

i also ran repair on office from add/remove. this did not help either.

does anyone have an idea about how to correct this situation?

thanks,

jeffrey