Why can't I add a new contact from my email address book?
The address book in Outlook does not exist. It is merely a view of some of
the data that resides in your Contacts Folder. That view was never intended
for data entry or editing. That should only be done in the Contacts Folder
itself. Data entered in the address book view might get lost or placed in a
folder other than the one you intended.
The sooner you get used to using the Contacts Folder the better. To add an
entry from an email, just R click the address Add to Contacts...
--
Russ Valentine
[MVP-Outlook]
"Michelle" wrote in message
...
I used to be able to do this! And, when I click on the Address Book icon,
there is a File menu, with New Entry on it, then a choice of New Contact
or
New Distribution List. So I am puzzled by your answer - can you clarify?
"Russ Valentine [MVP-Outlook]" wrote:
In no version of Outlook should you add contacts from the address book
view.
That is not what it's for.
Always use the Contacts Folder for adding or editing Contact data.
--
Russ Valentine
[MVP-Outlook]
"Michelle" wrote in message
...
Using Outlook 2003. I used to be able to add a new contact from the
email
screen by clicking on the address book icon.
Now it is telling me I cannot add from there and must go to contacts to
add.
Why is this happening and can I fix it so I can add by clicking on the
address book icon?
Thanks.
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