The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
*** the error message suggests that the full e-mail addresses is needed
and if you have entered that, there is a typo in it. ***
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Suzanne" wrote in message
...
I keep receiving the following error message. I put the same ID and
password as in tools properies "There was a problem logging onto your
mail server. Your Password was rejected. Account: 'pop.starband.net',
Server: 'pop.starband.net', Protocol: POP3, Server Response: '-ERR
Could not determine server', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92