Why did you export again when we told you not to?
What makes you think anything is wrong?
Your address book is working fine. Contacts always show up in the Contacts
Folder. That's where they are! The Outlook Address Book just holds the
folders you have chosen to display. You select the folder to view the
Contacts.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK. I decided to give this another try. I will outline my steps. Please
indicate where I went wrong.
1) Exported contacts to Excel file
2) With Outlook NOT running. I created a new profile in CP/Mail...called
it New Profile
3) Opened Outlook with New Profile
4) Then File /Data File Management. Observed the new pst Outlook2 (as
only
entry) under "Data Files" tab
5) Click Add and located the original Outlook.pst and set it as default
6) re-started Outlook in New Profile
7) Contact Folder /Properties...In Outlook Address Book tab...ticked "show
this folder as email address book"
8) Tools/ Address Book.
9) Arrow to Outlook Address Book...It is still empty. The email address
show up in "Contacts"
Please indicate where I went wrong
and added the original
4) I pI reated a new profle CP/Mail/new profile
3) Started Outlook with new profile
Then
"Russ Valentine [MVP-Outlook]" wrote in message
...
Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we can't
tell what. The last time you posted your steps we found many things you
were doing wrong. You'll have to provide that information for us to help
from a distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean install
of XP then reistalled Outlook 2007.
I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.
I cannot get my contacts to appear in Outlook Address Book
Am I the only one with this situation????? Or is it normal or default
"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already created
a new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully
"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more
damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose data
and often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until
you have disconnected it from your profile. Closing Outlook does not
disconnect a data file from a profile. Renaming a connected file will
corrupt your profile.
Using the proper steps to create a new profile and migrating your
data correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did that
simple task you described but there was no change.
"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile /Add
new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in Data
Files
Tab; In Address Book Tab observed "Outlook Address Book" , type
MAPI
7) BEFORE importing data, right click Contacts /Properties..."show
this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put
this entry" I
selected Outlook Address Book...received message "you cannot
create entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed
the contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as
email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"
Hope this explains it all
WOW! WHY?
All you needed to do was to create a new Outlook Profile in Control
Panel-Mail, and add the already existing pst file to it.