Are you running an English-language version of Windows or a
Japanese-language version of Windows?

Did you download Windows Live Mail, not Outlook Express, by chance?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

pukushan wrote:
ive accidently downloaded outlook express in english and i wanted to
change
it to japanese. so, i look down at options and try to change the language,
but! everything in symbols? (e.g. ??????(windows))
i have no idea what to do...
and also, i was trying to import my messages
(as i reinstalled by entire computer)
but, even if it says 'congratulation', the messages wouldnt appear!
why is this happening?