Version of outlook?

if 2007, see http://support.microsoft.com/default...b;en-us;956531

--
Diane Poremsky [MVP - Outlook]
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"Simon" wrote in message
...
Hope someone can help me cause this is making me pull my hair out!

Some of our users are having trouble connecting to our exchange 2003
server,
whether this is going through the VPN or RPC over http. It is constantly
coming up with the request for their username and password. I have reset
their password on both their local DC and also on the Exchange server but
still i am getting this error. I have tried deleting and recreating their
outlook profile and also re-installing outlook but to no avail. Other
users
within the same sites are working ok!

Help

Simon