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Old December 4th 08, 11:30 PM posted to microsoft.public.outlook.installation
Bob
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Posts: 161
Default After reinstalling Office XP Outlook has missing files?

Hi -- Thanks for your response.

I had not removed Office XP Pro prior to installing Office 2007.

I installed Office 2007 after replacing the hard drive. So Outlook XP had
not been installed prior to this.

After looking at the mail setting today there was only one Outlook.pst file
and OutlookXP said this pst file was not compatiable. It was the only one
there. I tried to build a new personal data file, but it doesn't contain the
Inbox and outbox files etc.

I did a complete reinstall of officeXP after deleteing the non-compatible
Outlook.pst file, but the reinstall did not create a new Outlook.pst file --
now there is no Outlook.pst file.

I think what I need to find is the default Outlook.pst file for OfficeXP --
but I don't know where it is if the OfficeXP Pro install doesn't create one.

Thanks again,

Bob

"Brian Tillman [MVP - Outlook]" wrote:

"Bob" wrote in message
...

In reading the responses to my problem, I went to Mail in the Control
Panel
and found that the Outlook.pst file that was there appears to be from
Office
2007 and is not compatable with OfficeXP pro. I removed the Outlook.pst
file
with hopes that a reinstall of OfficeXP would replace it. It did not.

So now my probem appears to be -- where do I find the correct Outlook.pst
file for OfficeXP Pro?


It's wherever you had created it. Installing (or uninstalling) Outlook
doesn't touch the PSTs. If you do not explicit choose a folder for the PST,
Outlook will choose
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Installing
Outlook 2007 usually creates a new PST whose name is Outlook.pst.
Installing Outlook 2002 typically does not. If you're lucky, open the
default location and you'll find an Outlook.pst and and Outlook(1).pst, the
latter of which should be the new PST, unless you deleted it. Modify your
mail profile using the Mail applet in Control Panel to include the correct
PST. If you see no other PSTs there, I'd say there's a better that even
chance you deleted the old one.
--
Brian Tillman [MVP-Outlook]


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