Thanks Bruce.
I always find this group most helpful
I have found E-mail options in my Norton Antivirus and turned it off
Neil

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire