When I said I tried removing the old profile and creating a new one, I meant
it. It didn't help! Nothing helped!

This sounds like the same problem Dale1948 is having. Please don't put me
through the same run-around. I don't have nearly as much patience.

"Russ Valentine [MVP-Outlook]" wrote:

Suggest trying the only thing that would work: create a new profile.
--
Russ Valentine
[MVP-Outlook]
"Nellie Nobody" Nellie wrote in message
...
I am using Windows XP and Office 2007. After configuring my e-mail account
and data files, I selected "Show this folder as an e-mail Address Book" on
the "Outlook Address Book" tab of the "Contacts Properties" dialog box. My
contacts appeared in the "Address Book" dialog box just fine for awhile.
Suddenly, for no discernable reason, they disappeared from that dialog
box,
even though the contacts still exist. The "Show this folder as an e-mail
Address Book" is still selected but grayed out. The steps in the following
don't work:
http://office.microsoft.com/en-us/ou...CL100626971033
and http://support.microsoft.com/kb/287563. I have tried everything,
including running Office Diagnostics, running scanpst.exe, removing the
old
profile, PST and other files and creating new ones, and
uninstalling/reinstalling outlook. Nothing works. Obviously, the problem
is
not a corrupt PST file but some setting somewhere. I'm familiar with
regedit.
Somebody give me a clue, please! And not the obvious things that I have
already tried! This is driving me crazy!