Can you see the attachment or is it unreadable?
What email program sent the email?
If they use Outlook and send as RTF, then OE does not recognize the
attachment.
The message should be sent as plain text.
--
Ronald Sommer

"barrowhill" wrote in message
...
Friend just contaced me with this problem...........

"I have a new PC. I have problems with emails with attachments, I notice
it
with word, it may happen to others but most attachments I get are word.
My
system does not seem to recognise them as word attachments, I suspect it’s
just a security setting somewhere but cannot find it"

Can anyone help ???