Hi Russ,

I followed the exact procedure as outlined in MS Article # 829918, "How to
create and configure an e-mail profile..." At this point, I have Outlook to
prompt for a specific profile. But I do have a question about this article;
nowhere does it mention if I need a new e-mail address for the new profile. I
assume no, and used my current address.

Next, I followed the procedure that you had sent me earlier, MS Article
287563.

I have done the above, and undone, several times. I still have no address
book.

I've asked this question several times, with no answer. In the properties
box of my contact folder bothe the check box and the "Show this folder as my
e-mail address book..." are light gray. What does this mean?

"Russ Valentine [MVP-Outlook]" wrote:

No, I don't think so. As I said, I suspect you either didn't create the new
profile correctly or you didn't migrate your data to the new profile
correctly. That's why I asked you for the precise steps you used so we could
figure out what went wrong.

--
Russ Valentine
[MVP-Outlook]
"dale1948" wrote in message
...
Hi Russ,

I did send 2 additional posts on the 13th and din't hear back. Sorry, I
thought you gave up on me.

I've followed your instructions precisely, i.e., set up new profile, and
address book doesn't show up. Could it be anything else?

"Russ Valentine [MVP-Outlook]" wrote:

I didn't give up. I told you what the next steps to take were and you
never
posted back with the results or the information I requested. No need to
start all over with a new thread.
--
Russ Valentine
[MVP-Outlook]
"dale1948" wrote in message
...
I've been trying to get an answer on this for over one week, and I
think
Russ
may have given up on me.

I've been using Outlook 2007 for 1 year without any problems. Then all
of
a
sudden, my address book does not show any of my contacts. I've
successfully
created several new profiles, and still nothing.

I've seen several other posts that seem to indicate that this is not
uncommon.

Help, please!

Thanks!

Dale