Sid9 wrote:

Following lines were reformatted to shorter lengths due to poster's use
of quoted-printable format which is NOT recommended for Usenet posts.

So if there was a "change", what was the behavior BEFORE for received
junk mails?

Junk mail was redirected to the "Junk email" folder
New mail has been received into that folder today

Does that mean the new mail showed up in the server-side Junk folder or
in the client-side Junk folder? That is, is the new mail in the Inbox
or Junk folder up on the server when you use their webmail interface?

If the new mail is showing up in the server-side Inbox folder but
getting moved into the client-side Junk folder than something inside of
Outlook is moving that message from Outlook's Inbox folder to its Junk
folder. All new mails are originally received into Outlook's Inbox
folder and then have to get moved from there.

I've removed all junk filtering, blocked senders entries or anti-spam software that I am aware of.

Running Outlook in its safe mode ("outlook.exe /safe") eliminates any
add-ons or COM plug-ins that could effect behaviors inside of Outlook.
In another post, you said that Outlook's safe mode still resulted in new
mails going to Outlook's Junk folder. That would only happen if
something inside of Outlook was moving the message from the Inbox (where
new mails are first received) into the Junk folder.

Did you also disable e-mail scanning in whatever antivirus program that
you use? That doesn't always work to eliminate any interference by the
AV program and instead you have to uninstall the AV program and then do
a custom install where you do NOT select to include their e-mail
scanner.


At this writing I am deleting some software that YAHOO installed during AT & T's installation. I have deleted it via Control panel add/remove programs. The program still remains in my c:\program files\YAHOO directory and requires a reboot. At the conclusion of my reply to you I will reboot and manually delete the files. The executables are Ymailcfg.exe , ymmapi.exe, and ysctr.exe.

That would be Yahoo's Toolbar. Yahoo used to include an ActiveX control
that added an entry to the list of available e-mail clients under
Internet Options - Programs - Email to let you open their webmail
interface when you clicked on a mailto: URL link in an HTML page or
HTML-formatted e-mail. They discontinued that and shoved it into their
Toolbar.

I don't know their function. As far as I'm concerned they are uninvited guests. I have cancelled their U-Verse serve...I should be restored (I hope) in about seven days

Most likely you installed some software that bundled the Yahoo Toolbar
with it. At some point during the install, a dialog would've been
presented asking if you want to include the Yahoo Toolbar. It was at
that point that you should've have deselected this superfluous bundled
fluff but instead you just kept clicking the Next button (so YOU chose
to install it). Be careful during installs to only install what you
want. That usually means selecting to do a 'custom' install.

Regular email does not appear at all, yet it can
be found received on the web mail browser.

Oh, I thought the problem was that new mails were getting received but
also getting moved [from the Inbox folder] into the Junk folder inside
of Outlook. First you said that new e-mails were getting received but
getting moved into the Junk folder. Now you say new e-mails are not
received at all. So is the real problem that you don't get any new
mails into Outlook that are sitting in the server-side Inbox folder in
your e-mail account up on the mail server?

If you are getting no errors during new-mail polls in Outlook but can
see that there are new mails waiting in the server-side Inbox folder,
some possibilities a

- You configured the e-mail account that you defined in Outlook so it is
polling the wrong mail server(s). You use the right web page to access
their webmail interface to your account but Outlook is polling elsewhere
for new mails (and not finding any in that other account).

- The mail server is reporting that there are no new items in the POP
mailbox. The client sends a LIST command to the mail server. If the
mail server responds with a null list (just a "." line for termination
of data output) then the client is being told that there are no items in
the mailbox. If the client is told there is nothing, the client ends
the mail session and obviously retrieved nothing. You will need to
enable the troubleshooting logging in Outlook to see just what the mail
server responded when the client (Outlook) sent it a LIST command.
After enabling the troubleshooting log feature in Outlook, you will need
to exit and reload Outlook to start the logging. As I recall, the
opm.log file is stored in your %temp% folder. If you see the log is
showing a null list returned for the LIST command, tell your e-mail
provider to reset your account (you might lose e-mails up on the server)
as it is reporting no mails in your mailbox although their webmail
interface indicates otherwise. If the mail server is reporting that
there are no items in your POP mailbox, there's nothing you can do in
Outlook to fix their mail server's screwup. They'll have to fix it on
their end.

- You created the new e-mail account in Outlook under a different mail
profile than the one you use when you start Outlook. Outlook can use
multiple mail profiles and each mail profile has its own set of e-mail
accounts that it will poll (for each e-mail account that is enabled,
that is, within that mail profile). Use the Mail applet in Control
Panel. Do you have more than one mail profile defined?

Did you check the view used for your Inbox folder in Outlook?

The view used has not changed. The junk email folder previews the email in that folder just fine

I meant the view on the *Inbox* folder (in Outlook).

Did you create a new e-mail account in Outlook to match up with your new
account at AT&T? Or did you edit an old and existing account in Outlook
to make it use different mail hosts and login credentials?

Yes. The POP mail servers changed from mail.mia.bellsouth.net to pop.att.yahoo.com and smtp.att.yahoo.com. In addition the default POP3 mail ports were changed to 995 and 465 respectively. SSL encryption was required to be checked

Okay, just to be clear, does "Yes" mean that you created a *new* e-mail
account within Outlook for the new e-mail account? If that is true, did
you check that the e-mail account was enabled, too (so Outlook actually
goes polling that e-mail account)?