1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.
1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.
2. Write down the location of your identity's store
(
http://www.insideoe.com/files/store.htm#storemain).
3. Close OE.
4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.
To avoid such problems in the future, adhere to the following caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at
http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
petepete24 wrote:
2 days ago when pressing Send/Recieve the e-mails came in but I am none
are
now sent. I had installed the Service Pack 3 update and so uninstalled
this
back to Service Pack 2 to see if this corrected the problem, it did not !
I
have restored the computer to an earlier date and this has not worked
either, I have reinstalled IE7 this has not worked. I have checked all the
e-mail account details are correct and they work when I use my laptop. The
message I get when I Send/Recieve is,
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C013B
Any help would be greatly appreciated for this none technical person, many
thanks.