Thread: Office Outlook
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Old December 23rd 08, 03:36 AM posted to microsoft.public.outlook.installation
Debbie
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Posts: 51
Default Office Outlook

Hi there. I cannot get outlook 2007 to open either. I also get the message
about the OST file, but I have never used the program before. It will not
open at all. First, I get a message reading:

" The connection to Microsoft Exchange is unavailable. Outlook must be
online or connected to complete this action."

I click ok and then I get the message about the *.ost file as listed by the
first post.

Please help this newbie!!

Many thanks!
--
Debbie


"Vince Averello" wrote:

When did this start? Sounds like your OST (offline folder) file might have
been deleted/damaged/etc. Have you had the IT folks in your office check it
out and possibly resync your Exchange mailbox with your laptop's offline
store?

"Jamie" wrote in message
...
When I try to open my Office Outlook it will bring up the message "Unable
to
open your default email folders. The file is not an offline folder file.
Then I click ok and the program will close. I can't get it open at
all...what can I do to fix this?


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