It's important to know the Details. When you get "encountered a
problem" message, there is usually a "click here" link to see the error
report. When you click on the link, it will give a message that will
list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important
to identify the cause and solution. You can ignore the rest of the
message.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"sid" wrote in message
...
When I try to read or send emails with outlook express I frequently
get the
message outlook express has encountered a problem and needs to close
we
opoligise for the inconvenience.Have had this problem for a long time
and
Microsoft
keeps telling me to download this update or that update but I nave
service
pack 3 and all available updates as far as I know.if anyone can help
would be
very grateful.
thank you